Last updated: December 01, 2021
Thank you for shopping at Animals On Stamps.
We want to make sure that all of our customers are satisfied with the products from Animals On Stamps. So, even though we are pretty confident in the quality of the information on the site, we have established a straightforward customer-friendly refund policy.
When a refund might be given
If you are experiencing technical difficulties with accessing the lists on Animals On Stamps please check the FAQ sections on the Tips, Tricks and Best Practices Page. If you are still experiencing difficulty, please reach out via our contact page. We should be able to resolve the problems in almost all cases.
However, if you feel that the product just doesn’t work for you, you can request a refund. As Animals On Stamps is a digital non-revocable product, we issue refunds only within 3 days after purchase. In case you decide to use this option, please provide us with feedback as it is vital for us to make Animals On Stamps better.
When a refund might not be given
We do not issue refunds when 3 days after the purchase have passed. Please note that it is the customer’s responsibility to understand this upon purchasing products from us.
How to submit a refund request
Please Contact Us via this page and put in the subject line: REFUND REQUESTED. You can expect an email response from us with information on how and when your refund will be processed.